Do ya think I can get out of paying this?

[switch842]

So, I'm kinda ticked at Wyndham hotels right now. That's where the Stargate convention is. So, each year I've booked a room using their "web exclusive" rates, meaning the room cannot be canceled and your credit card is charged immediately, as opposed to after the stay. I booked the room on June 9th. Received e-mail with the confirmation information and another note on there that the credit card will be charged THAT SAME DAY. Now, here's where it may fall apart slightly. We didn't really look over the credit card statement for the next month to notice that I had not actually been charged. No, that surprise came when we get the next month and it's about $500 higher than we were expecting. Why? Wyndham didn't charge me until after we'd completed out stay. Now to me, that is a violation of the terms and conditions that I had agreed to upon booking the room. Why should I have to pay for their fuck up? Right? :-)

Comments

[littleheaven70.livejournal.com]

Not sure how consumer law works in the US, but in New Zealand if you advertise something at one price, and then charge it at a different price, you are in breach of the Fair Trading Act and can be prosecuted under it. I would go to the credit card company with your email confirmation and get them to reverse the transaction, then ask the hotel to re-bill you correctly.

[switch842.livejournal.com]

Well, they didn't charge me a different price. The amount is correct and in agreement with the price that I agreed to upon booking. It's the timing of being charged that I'm disputing.

[littleheaven70.livejournal.com]

Ah, well that's different, then. You did use the service, so you have to pay for it. If they charged you late, then you've had the money sitting in your bank account for an extra month, which I'd see as a bonus ;O) Some responsibility does fall on you to make sure that when you paid the credit card bill, you were aware of what was on it. If a charge you were expecting was missing, then putting aside the money to cover it for the next bill would have been prudent. Having worked for a bank in the past, I don't think that in this case you'll have any recourse, sorry!

[switch842.livejournal.com]

Damn! Oh, well. It was a nice thought while it lasted...

[littleheaven70.livejournal.com]

Sorry, hun :o(